AI sales discount controls
Enforce discount limits and route exceptions for approval. Gatewise checks deal size, margin rules and prior concessions before a discount is applied.
Discounts - action log
Today- 11:02Discount 8 percent, deal #A-2291ALLOW
- 11:14Discount 25 percent, deal #A-2287Reason: Exceeds 10 percent autonomous discount limitBLOCK
- 11:20Discount 15 percent, deal #A-2301Reason: Sales manager approval requiredREQUIRE APPROVAL
Interface example. Not Gatewise customer data.
The problem
Why tool access is not enough
- Sales agents and copilots can edit quotes, price books and deal records directly.
- A single over-discounted deal changes reported margin and sets a precedent with the customer.
- Discount rules usually live in a sales playbook, not in the systems the agent calls.
Evidence checked
What Gatewise reads first
- Deal stage, term length and contract value
- List price and current discount already applied
- Product-level floor price
- Approval history for the same account
- Segment specific discount ceilings
Policy
Business rules, written the way the business states them
Policies are owned by the team that owns the rule. Gatewise turns them into deterministic execution controls.
Discount policy
Active- R01Allow discounts up to 10 percent autonomously.
- R02Require sales manager approval from 10 percent to 20 percent.
- R03Require finance approval above 20 percent.
- R04Never stack a new discount on an already discounted line item.
- R05Never discount below the product floor price.
Interface example of a configured policy.
More controls
Other actions Gatewise controls
- AI agent refund controlsControl autonomous refunds using transaction state, customer data and monetary thresholds.
- AI customer communication controlsPrevent duplicate, inappropriate or unauthorized customer outreach.
- AI CRM action controlsControl record updates, ownership changes, lifecycle changes and destructive actions.
Give your agents freedom without giving them a blank cheque.
Tell us what your agents are allowed to do today. We will review whether Gatewise fits your agent workflow.
Works with your agents and existing business tools